Frequently Asked Questions

Yes — ပန်းသွင်းမှု operates under a valid gambling license issued by [Licensing Authority]. Our license number is [XXXXX] and we are subject to regular compliance audits. You can verify our license status directly on the regulator's website using the license number provided in our footer.

The welcome bonus requires a 40x rollover before withdrawal. This means if you claim a $100 bonus, you must place bets totaling $4,000 to unlock it. Only bets with odds of 1.50 or higher count toward the rollover, and you have 30 days to meet the requirement. Bonus funds are forfeited if the deadline is missed.

Account verification (KYC) requires uploading a government-issued photo ID and proof of address (utility bill or bank statement within 3 months). Submit these documents through your account settings under "Verify Account." Processing typically takes 24-48 hours. Until verified, withdrawal limits are capped at $500 per day.

We provide deposit limits (daily, weekly, or monthly), loss limits, session time reminders, self-exclusion periods (from 24 hours to permanent), and the ability to close your account permanently. These tools are available in the "Responsible Gambling" section of your account. We also partner with Gamblers Anonymous and BeGambleAware for external support.

Odds reflect the implied probability of an outcome based on team form, head-to-head records, injuries, and market movement. For World Cup matches, odds are posted as soon as fixtures are confirmed and updated continuously until kickoff. Higher odds mean lower probability; for example, odds of 3.00 imply a 33.3% chance of that outcome.

If a match is postponed before kickoff, your bet is void and the stake is refunded within 24 hours unless the match is rescheduled within 48 hours, in which case bets remain active. For abandoned matches (started but not finished), bets on outcomes already decided stand, while undecided markets are voided.